Customer Survey Reviews
Professional treatment. Highly recommend. Great service with great communication.
Christine is very efficient and professional. She is proactive and teams well with others to streamline the process. I sincerely appreciate her dedication and her watching out for my interests!
signed the papers today, appreciate the effort, and it was great working with you THANKS!
Also - a note about Chris Knoth- he was unbelievably accommodating, and considerate about the transaction driving to our house from over 45 minutes away, wearing PPE, and kept a good distance. He was not just a really nice guy, but also very informative and took time to explain anything we had questions on. Just thought I'd point that out, as I would say Chris puts a good impression out there for you guys as well as part of the overall process. Of course, for your managers - I would say the exact same about you......thank you for answering questions/emails after hours/weekends, etc. You were very friendly and informative the entire way, and followed through with everything.
If we are ever in need again of refi or if we move, etc. will certainly reach out, and I will be happy to suggest you to any of our friends who may ask.
Just want to thank Christine, had the easiest refinance ever. Even went to the lawyers to sign the papers today and he came out to my car in the rain, papers ready and marked. I never left my car. The whole experience was great from beginning to end. Thanks again.
This is our second time working with Christine, this time on a refinance. With interest rates dropping I reached out to Christine to see if we could do better than our current rate. She laid out all the options, answered all my questions and we quickly jumped on a lower rate. Given the current coronavirus situation she worked with us to make sure we had everything we needed before things began closing down. She was always one step ahead of the current situation and we were able to quickly close on our refi. Christine’s superb customer service, product knowledge and organization skills made the process a breeze. We would absolutely work with Christine again and recommend her to anyone looking for a mortgage or looking to refinance. Thanks!
Christine is awesome!! She explained everything in great detail and was excellent in guiding us through our refinance. She patiently worked with us to get the rate we wanted and we couldn’t be happier! Thanks Christine!!
Christine was exceptional with her follow through and providing clear answers to my many questions. Her availability seemingly knows no bounds, so I'd gladly recommend her to anyone that asked. She is very personable, made the process painless, and everything was done in a timely fashion.
Christine helped my family secure a mortgage for a second home. We were very impressed with Christine’s work ethic, knowledge, personality, and outstanding service.She made the loan process comfortable.
We highly recommend Christine to be your point of contact and service provider with HarborOne.
My Wife and I just used HarborOne (Mortgage) for a mortgage on a vacation home in Vermont. We chose HarborOne since they served Vermont and Massachusetts, where our primary residence is located. Christine gave me a call shortly after my online inquiry and after our first conversation I knew right off the bat she was going to be great to work with. Our new house was a foreclosure and what we though was going to be a quick process actually took 6 months to close on. We went from a conventional mortgage, to rehab loan, and finally closed with a construction loan. Through the whole process Christine was very easy to talk to, very knowledgeable in all aspects of the loan process, and she didn't mind answering endless questions or asking the right questions on our behalf. Overall we were lucky to have Christine on our team and probably would never of closed on our new vacation property with out her help. So if you are starting down the road of buying a new house, give Christine Fiske a call, you won't regret it!
You have been so helpful, kind, and patient during this entire process. We were so lucky to have you! You made our first time home buying so much less stressful than anticipated. We are so grateful for all your hard work.
Overall I have been working with Christine for well over a yr on the process of buying my first home at the age of 26. As stressful as the process was initially, I met Christine because the previous loan originator I had was not very helpful or responsive. At the time I was forwarded to Christine for assistance and just in that few minute encounter I knew this woman knew what she was talking about and doing. I went from wanting to say forget about this home buying process for the moment because of my first experience with someone else to feeling hopeful that with the right guidance I could get it done. From there I had Christine become my new loan originator. That was by far the best decision I could have made. When I tell you Christine helped me, she helped me! No matter what time of day, weekend, late night hours she was responding to emails and text. Talk about going above and beyond. There's no way she's paid 24 hours but she was always available for me.
Any question I may have had or confusion and needed a break down to the nitty gritty she was there to explain until I understood. I appreciate her so much and I continuously told her this throughout the process. As a young adult going into this process I was scared and limited in knowledge about the process in it's entirety. I knew a good amount of things but there were still things I was unaware of and each time I would learn or hear about something new I brought it to Christine's attention and she would clarify or elaborate and even if she didn't know the answer on hand she made sure to do her research and would get right back to me. Christine was truly heaven sent to me. In a time where I was going through so much and literally just needed a little guidance so that my cup didn't "runeth over", she definitely gave me that. She is so kind and it's truly from the bottom of her heart. I did my closing in September and she even showed up to that to wish me luck and congratulate me on getting thus far which was amazing because she truly didn't have to do that. Overall I just want to thank Christine from the bottom of my heart for her nurturing throughout this process. I could go on and on but I think it's understood the hospitality and customer service that this woman exudes.
Christine is a true professional. I recently completed my second refinance with Christine and I’m again so grateful for her focus and advice. Always attentive to providing answers to any of my questions and never losing sight of my goals. Christine understands the value of her customer relationship is has continually been a pleasure to work with. Thank you, Christine!
I recently refinanced my home mortgage with Harbor One. Thanks to Christine Fiske for first convincing me this was a good time to refinance and her efforts in making it happen. There are always unanticipated obstacles and delays in any refinance. Christine’s professionalism in addressing all the requirements and documentation that was needed were apparent throughout the entire process. Christine was always prompt in responding to my questions and concerns and her sense of humor definitely helped inspire confidence that everything would turn out well...and it did
I'm a Realtor, and I have worked with Christine on several closing. She is always professional, responsive, and looking out for our clients trying to find them the best program/rates possible. I thoroughly enjoy working with Christine and hope for many more opportunities to work together. I highly recommend Christine Fiske and HarborOne Mortgage.
I just got my closing date for this Friday. I want to Thank you for all your hard work and late hours for helping me. You made this process the easiest I have ever experienced. I will certainly refer you to anyone I know that wants a mortgage.Thank you again!
I just wanted to send a brief review of Christine Fiske. She's AWESOME! I've used her services twice, a refi & mortgage. She was always available to answer my questions and guide me through the process and keep the underwriters requests from putting me over the edge!
When settling on a mortgage broker, I was looking for someone who I could personally connect with and who could understand my needs and guide me through the process of acquiring a loan. Christine was able to respond quickly, to explain the nuances, and to work out the difficulties - all for the magic words "clear to close" in time for big day when the keys to a new home were handed over to me. She has been personable and positive, always confident in a successful outcome.
Christine is AMAZING! I am a first time home buyer and Christine made the whole process of obtaining a mortgage loan feel easy. Christine is very knowledgeable and friendly and is very accessible. I really appreciated that she always took the time to answer any and all questions I had, even if it meant calling me on a weekend day. Christine will be there to support you every step of the way, will never make you feel silly about any question or concern you have, and is always advocating for you. I would recommend her to everyone and anyone. I literally cannot say enough good things about her!
We cannot say enough great things about working with Christine! Daytime, nighttime, weekends, holidays she was always there to answer any questions we had. She guided us through every detail of the home buying process. And she even showed up to our closing to congratulate us in person. She truly made such a difference during this process for us and we wouldn't recommend going to anyone else!
[We] had the pleasure of working with Christine to get our home. She started working with me about 3 years. I have tried other lenders from other banks, they did not give me the time a day. Christine was patient, kind and understanding with me and my husband. Now we finally got our home. She worked very hard for that to happen. I am a Christian, I believe God hand picked her to work with my family. I thank God for her. I thank her for all the hard work.
Christine definitely comes highly recommended. it was a pleasure working with her!
From day one, she answered all of my questions and has been available for me ever since.
She's always made me feel at ease during the home buying process. She has a great, friendly personality and is a natural at what she does.
She is quick to respond to any inquiries that I had; it's easy to see how knowledgeable she is.
From the bottom of my heart, I'll forever be grateful to her for working diligently towards my dream of becoming a homeowner. 🙂
Thank you so much for all your help throughout the process of purchasing my condo. You were so helpful and accessible every step of the way. Especially the day before the closing when I was freaking out about the discrepancies. I always knew that I could call or email you to get my questions answered. I really appreciate that. I don't think I would have made it through the process without your help. Thank you for everything you do!
My name Is Ken and recently acquired a mortgage from Harbor One Credit Union and had the pleasure of having Christine Fiske as my broker. I want to let you know that she did a fabulous job. Christine was professional, pleasant and patient and took the time to and and explain any of my question. She is very knowledgeable in her field and knew how to utilize necessary resources to get the proper answers to my questions. I have been with harbor One for over 20yrs and because of the high level of quality of service and support I received from Christine I am looking forward to calling Harbor One my bank for the next 20. I hope you know the value of having Christine as a representative of your bank and that you value and show her the value
A Happy Client|
“Christine, I was approached by a customer who just completed a loan with you. He told me he never speaks to people about customer service but was so overwhelmed by the professional, customer first service you provided him that he had to make an exception. Congratulations in delivering memorable service to our customers and keep up the great work. Joe Casey- CEO HarborOne Bank”
A few months back, I worked with Christine to refinance my mortgage. What I thought was going to be a long and difficult process, Christine made seem effortless. Not only did Christine work with me, she fought for me. At that time, Christine made it seem like I was her only client. She answered each and every one of my calls and questions always with positivity and professionalism. I highly recommend Christine to anyone interested in applying for a new mortgage, or looking to refinancing an existing one. Thank you Christine for all of your hard work and dedication. I’m extremely grateful for your excellent customer service!
See More TestimonialsBeing completely unprepared to refinance through electronic correspondence, Christine was able to guide me through the whole refi patiently and professionally. I would recommend her highly to anyone in need of mortgage assistance.- John